Effective Date: July 17, 2026
This privacy policy for Request IT ("We", "Us" or "Our") tells you how we may collect, use and share your information when you visit our website https://requestit.services.
We appreciate your decision to use our website and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document that you do not agree with, please do not use the website, or if you are already using it, please discontinue use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.
What information do we collect about you?
When we collect information, we do so to ensure that you get to experience our service seamlessly. For that, we collect the following information. Some are your personal information and some are your sensitive personal information.
The personal information that we collect about you is the following:
- Name
- Address
- Email address
- Internet browsing history
- Commercial information
- Professional or employment related information
Sometimes, we also collect sensitive personal information from you, which includes the following:
- Account login information
How do we collect such information?
We may use any of the following three ways to get information about you.
- The information that you give us
- The information that we automatically collect from you
- Information that we collect from third parties
Before going into the reasons why we collect the information that we do, we want you to understand what the above three terms mean.
The information that you give us
When you sign up for an account to use our service/product we will ask you certain questions like your name or email address. These are the information that you give us. This may not be limited to what we have mentioned and can change according to the nature of the service/product that we provide.
The information that we automatically collect from you
When you access our service from a device, we may automatically collect information from your device, such as through the use of cookies. You will know more about automatic collection of personal information in the next section.
Information that we collect from third parties
These third parties can be data aggregators, online directories, data marketplaces or exchanges, etc. from where we may collect information about you.
Cookies and similar technologies
Cookies are small packets of information that are placed on your device, so that we can retrieve the information about you, such as your login information, your choices on our websites and other information.
For more information about cookies and similar technologies, please visit our Cookie Policy at https://requestit.services/cookie-policy.
Do not track requests
We respond to "do not track" requests in the following manner:
Some browsers include a 'Do Not Track' (DNT) feature that signals your preference not to be tracked. Because no common industry or legal standard for recognizing or honoring DNT signals has been established, our website does not currently respond to DNT browser signals. You can manage your tracking preferences through our cookie consent banner and the 'Consent Preferences' option, as well as through your browser settings.
Why do we collect information about you?
We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways in which we use the information that we collect about you.
- To provide and maintain service
- To manage your account
- To perform a contract with us
- To contact the user
- To send marketing and promotional communications
- To manage user requests related to business transfers, such as when our business is acquired, amalgamated, merged, restructured, or otherwise sold or transferred to another entity, in whole or in part
- To evaluate and improve our products/services
- To examine the usage trends
How long do we retain your information?
We will only keep your personal information for as long as it is necessary, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice requires us to retain your personal information for longer than the period during which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Sale, sharing, and disclosure of information
We do not sell or share the personal information we collect from our users for monetary or other valuable consideration, and we do not sell or share the personal information of any user for cross-context behavioral advertising.
We do, however, disclose personal information to service providers and vendors for legitimate business purposes so that we can operate our website and deliver our services. The categories of personal information that may be disclosed for these business purposes include identifiers and contact information (such as name, email address, and postal address), professional or employment-related information, commercial information, internet or other electronic network activity information (such as usage and browsing data), and account login information.
The categories of third parties to whom we disclose this information include service providers and vendors that support our operations, such as website hosting and content platforms, analytics providers, cloud infrastructure and communications providers, email and marketing service providers, and professional advisors. We may also disclose information to legal or regulatory authorities where required by law.
Disclosure of personally sensitive information
We do not disclose personally sensitive information for purposes other than the following:
- To perform services or deliver goods.
- To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.
- To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
- To ensure safety of natural persons.
- For short-term, transient use, including, but not limited to, non personalized advertising shown as part of a consumer's current interaction with the business.
- To perform services on behalf of the business.
- To verify or maintain the quality or safety of a product, service, or device and to improve or upgrade them.
- To collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about a consumer.
Privacy of children
We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification that we have collected such information without parental consent, we will remove the information from our database.
CCPA disclosures
Sale or share of information
We do not sell or share your personal information with third parties for any reason.
Your rights
The California Consumer Privacy Act grants consumers the following rights:
- The right to know what personal information a business has collected about them, including the categories of personal information collected; the categories of sources from which the personal information is collected; the business or commercial purposes for collecting, selling, or sharing personal information; the categories of third parties to whom the business discloses personal information; and the specific pieces of personal information the business has collected about the consumer.
- The right to delete personal information that the business has collected from the consumer, subject to certain exceptions.
- The right to correct inaccurate personal information that a business maintains about the consumer.
- The right to opt out of the sale or sharing of personal information, if the business sells or shares such information.
- The right to limit the use or disclosure of sensitive personal information if the business uses or discloses it for purposes other than those permitted under the CCPA or its regulations.
- The right to non-discrimination, meaning consumers will not receive discriminatory treatment for exercising their CCPA rights, including protection against retaliation for employees, applicants, or independent contractors who exercise such rights.
Exercising your rights
Under the California Consumer Privacy Act (CCPA), you have the right to request access to, correction of, or deletion of the personal information we have collected about you. You may also have the right to know specific details about how we collect, use, disclose, and sell or share your personal information.
You may submit a request to access, correct, update, or delete the personal information you have shared with us by emailing us at contact@requestit.services or by using the contact form at https://requestit.services/get-started. Please include enough detail for us to verify your identity and locate your information. We will respond to your request within the timeframe required by applicable law.
When you make a request, we will take steps to verify your identity before fulfilling it, which may include asking you to provide certain identifying information. You may also authorize an agent to make a request on your behalf, provided that we receive proof of your authorization.
We will respond to your request within 45 days, as permitted by law, and will inform you if additional time is required. There is no charge for processing your verifiable consumer request unless it is excessive or repetitive.
Security of your personal information
We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.
Links to other websites or apps
On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them to ensure that you do not provide personal information that you do not wish to share.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.
The privacy policy will be effective from the date it is posted on this page.
Contact us
For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:
Address: Request IT 100 Shoreline Hwy B386 Mill Valley, California United States
Email address: contact@requestit.services
Contact page: https://requestit.services/get-started
Privacy Policy